Investigating increased ask latency

Resolved·Degraded performance

The elevated latency issue has been resolved.

Wed, Mar 25, 2026, 04:48 PM

(7 months ago)

Affected components

Mar 24, 2026, 01:21 PM

Mar 25, 2026, 04:48 PM

Answers

Chat

SMS

Slack

Zendesk

Salesforce

Freshdesk

Updates

Resolved

The elevated latency issue has been resolved.

Wed, Mar 25, 2026, 04:48 PM

Investigating

We are experiencing some service latency and we are actively investigating.

Tue, Mar 24, 2026, 01:21 PM(1 day earlier)

Investigating increased ask latency

Resolved·Degraded performance

The elevated latency issue has been resolved.

Wed, Mar 25, 2026, 04:48 PM

(7 months ago)

Affected components

Mar 24, 2026, 01:21 PM

Mar 25, 2026, 04:48 PM

Answers

Chat

SMS

Slack

Zendesk

Salesforce

Freshdesk

Updates

Resolved

The elevated latency issue has been resolved.

Wed, Mar 25, 2026, 04:48 PM

Investigating

We are experiencing some service latency and we are actively investigating.

Tue, Mar 24, 2026, 01:21 PM(1 day earlier)