The fix has been deployed to prod. Editing manual docs will no longer result in duplicate documents.
Existing duplicates can be resolved using this workaround: mark the older one of the duplicated docs as NEVER, and change the inclusion status using the action bar on the knowledge page (instead of "editing doc"). Maven agent behavior should not be affected.
Resolved
The fix has been deployed to prod. Editing manual docs will no longer result in duplicate documents.
Existing duplicates can be resolved using this workaround: mark the older one of the duplicated docs as NEVER, and change the inclusion status using the action bar on the knowledge page (instead of "editing doc"). Maven agent behavior should not be affected.
Monitoring
The fix has been deployed to prod. Editing manual docs will no longer result in duplicate documents.
Existing duplicates can be mitigated using this workaround: mark the older one of the duplicated docs as NEVER, and change the inclusion status using the action bar on the knowledge page (instead of "editing doc"). Maven agent behavior should not be affected.
Identified
For manual knowledge bases, editing documents currently results in a duplicated document. The fix is merged and we are working on verifying and deploying it. Afterwards, we will perform cleanups. Suggested workaround: mark the older one of the duplicated docs as NEVER, and change the inclusion status using the action bar on the knowledge page (instead of "editing doc"). Maven agent behavior should not be affected.