A configuration maintenance caused voice calls to fail for a short period for a small number of customers.
The issue was identified and resolved immediately.

Resolution:

The configuration was corrected and voice calls are operating normally.

A bad configuration change caused all Maven systems to suffer a downtime of ~8min. The change was rolled back instantly when the issue was identified, and all systems are back to operational.

Issue has been resolved

Documentation sites are now back up.

Customers may have experienced intermittent outage caused a third party provider. Issue has since been resolved.

Customers were not able to refresh their knowledge bases that were created from the Google Drive app

Confirmed that systems are operating normally.

The issue has been resolved, and performance has returned to normal.

Functionality has been restored to the Salesforce app and all systems are fully operational.